Unlike traditional mystery shopping which is motly compliance based, StoryMiners®' Going Undercover service delivers powerful insights plus specific ideas on what to do and why it matters.
“Just wanted to tell you again what a great presentation you gave at the ISPAEXPO seminar on 'Teaming with Retailers to Improve the Customer Experience. "As I expected from our phone co/jversot/'o/is leading up to the event, your special brand of cutting to the chase was Just the wake-up call our manufacturer audience needed to hear. The time you spent doing "mystery shops' to view product retailing up close and interviewing key executives by phone was excellent preparation, and to say you are a quick study is putting it mildly! While some of what you had to say wasn't fun to hear, it was right on target and very thought provoking. We're looking forward to inviting you to speak at future ISPA events, as well as having you contribute editorial to our industry trade magazines.”
Nancy Butler, Professional Motivational Speaker at Above All Else, Success in Life and Business.